CRM & BI Project Specialist

IT-Zola Predosa (BO)
4 weeks ago
Job ID
2017-1618
# of Openings
1
Category
Marketing

Overview

We are a global company, with more than 70 subsidiaries operating in 5 continents, with an on-site presence in more than 100 countries, and nearly 3000 employees: we are highly-specialized professionals trained in designing and developing complex solutions in the civil engineering, geotechnical and environmental construction markets. Our worldwide network grows through innovation and diversification of its sectors of activity and through an increasing range of high quality and environmentally-friendly products and applications.

We do not simply sell products: we strive to be the leading technical reference for designing and developing advanced projects. We are strongly committed to solving our clients’ problems by providing better solutions through attentive listening, innovation and collaboration.

Responsibilities

Reporting to the Marketing Operations Manager, and in strong coordination with the IT dept., the resource will manage the CRM Project globally. He will be responsible for the Project Management, both in phase of diagnostic (requirements definition), model definition, technical implementation and roll-out of the subsidiaries involved. He will coordinate both internal and external resources.

 

In details:

  • Implementation of the CRM Project with respect to the quantified budget, and the deadlines agreed with the Board for each single project phase;
  • Support for the CRM adoption, in line with the expectations of the subsidiaries involved;
  • Guarantee the CRM Project cost efficiency, in accordance with goals defined;
  • Produce proper and timely reporting of monthly reports and “ad hoc” analysis;
  • Identify and manage the interests of the different stakeholders;
  • Produce for the BI activities data report, analysis and market research.

Qualifications

  • Degree in Economics, Administration or Scientific;
  • Minimum 2 years of experience; consulting experience and/or management of complex cross-functional Project experience are preferred;
  • English: fluent;
  • Knowledge of MS Office, in particular Excel modeling;
  • Knowledge of Project Management principles;
  • Knowledge of CRM (Microsoft Dynamics 365 is preferred) and BI tool (Qlink Sense is preferred);

Personal attributes:

  • Excellent time management skills and an ability to work well under pressure;
  • Proactive and results-driven;
  • Empathetic, cooperative and team focused.

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